Welcome to Yug Digital Services Private Limited. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Introduction
Yug Digital Services Private Limited provides online recharge services, including mobile, DTH, and electricity bill payments. We strive to offer a seamless, secure, and user-friendly platform for digital transactions.
2. Eligibility
- You must be at least 18 years old to use our services.
- By using our platform, you confirm that you are legally capable of entering into a binding agreement.
- Users must provide accurate and up-to-date personal information while registering.
3. Account Registration & Security
- To access certain features, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity conducted using your account is your sole responsibility.
- If you suspect unauthorized access to your account, notify us immediately.
4. Services Offered
We provide the following digital services:
- Mobile Recharge – Prepaid & Postpaid recharge for various operators.
- DTH Recharge – Instant top-ups for major Direct-To-Home (DTH) service providers.
- Electricity Bill Payments – Easy and secure payments for electricity bills.
5. Payment Terms
- All payments made through our platform are processed securely.
- We support multiple payment methods, including UPI, credit/debit cards, net banking, and digital wallets.
- Once a payment is made, it cannot be canceled or refunded unless stated otherwise.
- In case of a failed transaction where the amount is deducted but the service is not provided, a refund will be processed within 7–10 business days.
6. Pricing & Charges
- Yug Digital Services reserves the right to modify prices, fees, and service charges without prior notice.
- Any government-imposed taxes or additional fees will be borne by the user.
7. Refund & Cancellation Policy
- Recharge & Bill Payments – Once a recharge or bill payment is processed, it cannot be canceled.
- Failed Transactions – If a payment fails due to technical errors but the amount is deducted, we will process a refund within 7–10 business days.
- Refunds will be made using the original payment method.
8. User Responsibilities
By using our services, you agree:
- Not to engage in fraudulent activities or misuse our platform.
- To comply with all applicable laws and regulations.
- To provide accurate billing and contact information.
- Not to attempt unauthorized access to our systems or interfere with our services.
9. Intellectual Property Rights
- All content, logos, trademarks, and service marks displayed on our website are owned by Yug Digital Services Private Limited.
- You are not allowed to copy, distribute, or reproduce any content without our permission.
10. Limitation of Liability
- We strive to provide uninterrupted and error-free services, but we do not guarantee 100% uptime.
- Yug Digital Services is not responsible for any losses, damages, or inconveniences caused due to service disruptions, technical issues, or third-party payment failures.
11. Termination of Services
We reserve the right to suspend or terminate your account under the following circumstances:
- Violation of these Terms and Conditions.
- Engaging in fraudulent or illegal activities.
- Providing false or misleading information.
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
13. Updates & Changes to Terms
We may modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for updates.
14. Contact Us
For any queries or concerns regarding these Terms, you can contact us at:
Email: yugdigital130@gmail.com
Phone: 6201379104
By continuing to use Yug Digital Services Private Limited, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
