Our Privacy Policy

Welcome to Yug Digital Services Private Limited. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information when you use our services:

1.1 Personal Information

• Name
• Email Address
• Phone Number
• Billing Address
• Payment Information (e.g., UPI, credit/debit card details, etc.)

1.2 Non-Personal Information

• IP Address
• Device Information (browser type, operating system, etc.)
• Usage Data (pages visited, interactions with the website, etc.)
• Cookies and Tracking Technologies

2. How We Collect Information

We collect information in the following ways:

• When you register for an account.
• When you complete a transaction (e.g., mobile, DTH, or electricity bill recharge).
• When you contact us for support.
• Through cookies and analytics tools that track website activity.

3. How We Use Your Information

We use your information for the following purposes:

• To process transactions (mobile recharge, DTH recharge, bill payments, etc.).
• To improve our services and user experience.
• To send transaction notifications and important updates.
• To prevent fraud and enhance security.
• To respond to customer support inquiries.
• To comply with legal and regulatory requirements.

4. How We Protect Your Information

We take data protection seriously and implement the following security measures:

• Encryption of sensitive data (e.g., payment details).
• Secure Socket Layer (SSL) technology for safe transactions.
• Restricted access to personal data (only authorized personnel can access it).
• Regular security audits to detect vulnerabilities.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share it in the following cases:

5.1 With Service Providers

We may share your information with third-party service providers that help us process transactions and improve our services, such as:

• Payment gateways for secure transactions.
• Mobile/DTH operators and electricity providers for successful recharges.

5.2 Legal Compliance

We may disclose your information if required by law or in response to:

• Court orders, legal processes, or regulatory requests.
• Fraud prevention investigations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website performance and functionality.
• Store user preferences for a better experience.
• Track website traffic and usage trends using analytics tools.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights and Choices

As a user, you have the following rights:

• Access & Update: You can update your personal information in your account settings.
• Delete Account: You can request account deletion by contacting us.
• Opt-Out: You can unsubscribe from promotional emails at any time.
• Restrict Processing: You can request that we stop processing your data, except where legally required.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, partner services). We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing any information.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, you can reach us at:

    Email: yugdigital130@gmail.com

    Phone:6201379104

By using Yug Digital Services Private Limited, you acknowledge that you have read, understood, and agree to this Privacy Policy.